Flipping and reframing is a useful tool to support the shift in thinking by noticing language. Whilst this is an advanced facilitation technique it felt important to include some easy ways that you can use it safely in groups that you are part of.

 

Flipping
It seems simple but it’s very powerful. You really need to listen to language. If you are hearing someone in the group using a lot of negative self-talk, then at an appropriate point you can just ‘notice’ what you heard.

For example:
‘John, it’s really interesting to hear what you are saying about what has got in the way of your progress. I wonder if you might share a couple of things that have helped you to take small steps forward?’
Notice that you are not undermining John’s thinking but asking him to view and comment from another angle.

 

Appreciating
When people are in a space of fear or worry, think about how you can appreciate their thinking. This works well because your brain cannot process fear and appreciation at the same time.

For example:
‘Betty, I can sense that you are feeling a bit uncomfortable about this part of the process. It would be great if you are able to share something, as the story you told last week had such a positive impact on the group.’

 

Ask a powerful question
When people are caught in a negative space, sometimes a powerful question can be like a hot knife through butter!

For example:
‘George, I’m hearing you share a lot about what is not possible. If I was to ask you to focus, just for a minute, on three small steps that could lead to better, what would those be?’

Films for Thought

These films are provided to give you some underpinning understanding around this idea of Flipping and Reframing and help you develop your own thinking.